How Rage Might Cost Me a Perfect Vacation

Argh. I screwed up our plans to be on a plane at the end of December by having a meltdown confrontation with the travel agent when they told me that I didn't have a reservation anymore. I think that we totally missed one another on something, but I didn't have patience for her attitude, and I let it out - nothing that abusive, but I guess I was trying to pin blame on them, which they just weren't having at that point.

Sucks, because I had she and her co-worker hang up on me a bunch of times at the end of our conversation, with her telling me that she can't spend this kind of time on one customer, and that I was basically just doing things to waste their time. I can't believe that it got to that level. I just wish that I hadn't let go of all inhibitions, because now - I'm stuck without tickets. I have to find a travel agent in time to get tickets for the days that I've asked to take my annual leave from work. What a mess.

And what an awful way to start the weekend. I don't want to make anyone upset. I don't want to ruin anyone's weekend. But I most definitely don't want to be taken advantage of, and in this case - I think that they booked something and just let it go, which I would understand if they didn't try so hard to mask that fact.

Anyone out there know a travel agent? Get back to me, QUICK!

Is it so much to ask for good customer service nowadays? Maybe from a desi place that knows you're desi...